NewTek Expands Professional Video Product Support

December 1, 2011, 06:43 PM

http://provideocoalition.com/index.php/news/story/...

NewTek has expanded its customer service program to include ProTek, a tiered support plan for the TriCaster line of portable live production systems and 3Play line of instant replay devices. ProTek Care is a cost-effective way for professional video customers to protect their investment in NewTek equipment, with extended support hours, immediate access to support, quicker guaranteed repair turnaround, faster shipping, guaranteed timely email response, and advance or next day exchanges.

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