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How to Use Video to Deliver Remarkable Customer Su

August 20, 2014, 12:29 PM

Photo: Beaulawrence License: Creative Commons There’s something special about going to a five-star restaurant. The atmosphere. The anticipation. The way every bite of food lights up your taste buds. But the experience isn’t worth much without stellar customer support. A restaurant could have the best food in town, but it won’t stay in business long if its wait staff is inattentive to customers’ needs. Many businesses are unwittingly delivering a similar letdown ...

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