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The Art Of Saying No And Keeping A Client Happy

September 29, 2014, 09:49 AM

https://fstoppers.com/business/art-saying-no-and-k...

Finding clients is a challenge all by itself so when we are fortunate enough to have some in our corner it is a natural reaction for us to go above and beyond the call of duty to keep them happy. While this is admirable from a customer service point of view it is not always feasible to say yes to every request. Here is how I have learned to overcome my fear of saying “no” to a client.

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